The fast pased technological era many businesses are forced to move towards online sales and advertisements. Every business is at a competition to give optimum online customer services to gain higher sales and publicity from their website. Online Business with convenience for customer to view and order products online, also brings in problems for companies in handling their emails or complaints. Answering to all issues is time consuming and indeed it’s very hard to give personalized answers to the customers’ emails. The simplest and the most convenient way to answer to your customers quarries isby giving them Live chat customer service online. Visitors coming to your website with a problem or a need will inreturn get the solutions instantly, definitely converting them to be a customer loyal exclusive service experience. Any other Suggestions to effectively communicate with your customer ?