I was thinking today about a co-worker from years ago. He was a very nice guy, well liked by staff and clients alike. His sales figures never seemed to reflect that though. His appraisals always said he was very capable of so much more and it was a mystery why his numbers weren't great. He admitted once to me he knew he could sell more. He had no problem telling when he'd hooked the client and the buying signals were coming at him from all angles. What he struggled with was asking them to actually place the order and sign on the dotted line, so he often left without one because the client didn't say "sign me up!" to him. When it came to the final stages and he had to ask for the business, he froze. So, what help and tips would you give on how to close a sale in a way that's natural and gets the job done? Do you have any phrases you use or techniques? I'm interested in how others approach that.