What methods of support do you offer to your members?

Discussion in 'Growing and Managing a Business' started by jdab, Nov 8, 2012.

  1. jdab

    jdab
    uix_expand uix_collapse
    Premium Member
    Premium Member

    Joined:
    Oct 4, 2012
    Messages:
    37
    Likes Received:
    2
    How do you offer support to your site's members? Just e-mail? Maybe IM or live chat?
     
  2. Fergal

    Fergal
    uix_expand uix_collapse
    Premium Member
    Premium Member

    Joined:
    Nov 18, 2007
    Messages:
    10,575
    Likes Received:
    1,165
    I very rarely use IM and offer support via forums, contact forms and email.
     
  3. Justinjude

    Justinjude
    uix_expand uix_collapse
    Member

    Joined:
    Oct 18, 2012
    Messages:
    57
    Likes Received:
    9
    It depends as per the situation demands. Emailing is the best way to provide support. Other ways can be personal meeting or web meeting.
     

Share This Page