What is different between client and Customer

Discussion in 'Growing and Managing a Business' started by lessbrokerage, Aug 22, 2014.

  1. lessbrokerage

    lessbrokerage
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    Hi,

    1.What is different between client and Customer?
    2.What is different between Contract and Agreement?
     
  2. Joseph.Shivell

    Joseph.Shivell
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    According to Dictionary.com, a client is defined as. "a person or group that uses the professional advice or services of a lawyer, accountant, advertising agency, architect, etc." or "a person who is receiving the benefits, services, etc., of a social welfare agency, a government bureau, etc." or even just "a customer". A customer, on the other hand, is defined as "a person who purchases goods or services from another; buyer; patron." You'll note the use of "etc" in the definition of a client, and that a person who purchases "services" can also be a customer. This is why you'll sometimes see high-end stores, for example, refer to their customers as "clients". A professional, such as a lawyer, accountant, or a company that provides goods or services to a business, however, refers to the people who purchases their services as "clients", never as "customers".

    Also from Dictionary.com, a contract is defined as "an agreement between two or more parties for the doing or not doing of something specified", and "an agreement enforceable by law" where an agreement is "an arrangement that is accepted by all parties to a transaction." and "a contract or other document delineating such an arrangement". As you can see, although a "contract" is an "agreement", an agreement doesn't necessarily require a contract. although a written copy of the agreement can help solve any disagreements that may arise. When a client signs up for our services, in fact, we refer to the details of our services as an "agreement", to allay any fears that they may have to being tied down to a "contract".
     
  3. marclewis

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    Customer: A person who buys few items from the store.
    Client: A person who seek advice from the business he or she has a relationship with.
    A Contract is enforceable by law while an Agreement is not enforceable by law.
     
  4. alishroy

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    Client to me has an element of "ongoing relationship with the seller" for example if you go to the store to buy a box of matches, you're just a customer, but if you always go to that store because you know you'll get good service and good prices, you're a client. (However, the dictionary does list "customer" as one of the meanings of "client", so they are very close in meaning if not identical.)
     
  5. ProfitClinic

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    Wrong. (And therefore dangerous!)

    Agreements in writing are definitely legally enforceable.

    You just need to make your case, from either side.
     
    #5 ProfitClinic, Aug 26, 2014
    Last edited by a moderator: Aug 27, 2014
  6. boysingh

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    If you don't mind, Is there a certain thing that you are going to use these words? hmm, and I'm also wondering why you didn't search for it in the dictionary or wikipedia first before asking it here in the Forum.. :D Just curious..
     
  7. vipshush

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    A client is the one to be served, economically or not, the economical one being a customer. A customer (purchaser) is not necessarily a client, when product(s) rather than services are offered.
     
  8. AlphaSirius

    AlphaSirius
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    The difference between a customer and a client is very confusing, both terms may be used to refer to any type of business patron. When a company has ongoing interaction with someone, that person tends to be referred to as a client rather than a customer. The term "client" tends to suggest the need for long-term care and consideration.
     

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