Using recorded phone calls to train staff - Burning Business Process Question

Discussion in 'Growing and Managing a Business' started by CPASiteSolutions, Apr 22, 2013.

  1. CPASiteSolutions

    CPASiteSolutions
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    Hi Everyone,

    I'm not sure where I should post this question. (I'm a newbie) I'm wondering how other businesses are using recorded phone calls to train new and existing support team members.
     

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