Negative Reviews but Fake !

Discussion in 'Growing and Managing a Business' started by Bliss Elliosn, Apr 10, 2012.

  1. Bliss Elliosn

    Bliss Elliosn
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    Hello everyone,

    Thanks everyone for your time.

    Folks! Do you believe that the competitors in your business niche apply cheap tactics to harm your business authority in the industry? Did you find that they wrote fake negative reviews with fake usernames (that never registered with you) about your website/ business / products / services to hurt your reputation on various review websites and forums?

    Please share your experiences if you have ever dealt with such competitors and situations.

    and if you haven't also share what would be your strategy to tackle the situation and restore your reputation?

    Looking forward to your opinions.

    Bliss
     
    #1 Bliss Elliosn, Apr 10, 2012
    Last edited: Apr 10, 2012
  2. Bliss Elliosn

    Bliss Elliosn
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    I think there are so many blessed people here that none of their competitors writes negative and fake reviews on different review websites about their services and try to harm their integrity.
     
  3. sigma

    sigma
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    Yes, this is common happen. However, you shall always remember that as long as you are providing quality website/ business / products / services, then you no need to worry about it.
     
  4. Bliss Elliosn

    Bliss Elliosn
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    Exactly that's what I strongly believe that no one can hinder the truth.
    But as you know people nowadays used to look for the products / services reviews before they pay for it. Such negative but fake reviews (written by the competitors on reviews websites) take away lots of potential consumers and sales. That is in fact the main purpose of the competitors.
     
  5. cesspadilla

    cesspadilla
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    Actually that is also the basis of the "Google Bomb" method. According to Google, they found a way to stop these kind of cheap tricks to harm rankings and reputation.
     
  6. patrick0001

    patrick0001
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    You cant prevent those fake review, thing you can do is publish the fake message at your site and further explain it. In this way, negative comment turn become positive free advertising. Finally your company gain more reputation.
     
  7. riteshnarula

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    Yes, this is common happen. However, you shall always remember that as long as you are providing quality website/ business / products / services, then you no need to worry about it.
     
  8. band

    band
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    when we search
    those negative review is quite easy to take place, as it is niche keywords. To minimized the negative impression, we can follow those blog or forum to leave a positive comment.
     
  9. arshil khan

    arshil khan
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    It is normal thing that your competitor is writing Negative reviews and it will ultimately effects on your business. Normal tendency of customer is to see reviews before buying any product or services if they saw that positive review then they will buy that product/services but if in case of negative feedback review they may hesitate to buy it.To avoid such negative reviews you can delete the review of such fake customers.it may be possible they are saying right things about your product so for that you need to more focus on product quality improvement .try to build customer faith in your customer about your product so they will provide positive feedback to there friends.
     
  10. Brooke Harper

    Brooke Harper
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    First of all, writing fake reviews to bring a strong competitor down is unethical. Some of these companies/brands are relentless in putting their libelous agenda forward so although these reviews aren't exactly true, they get to you.

    But restrain yourself and never engage with the fake reviewer. Vengeance or threats aren't going to work in your favor when handling the situation. It's best to stay composed. I mean not all fake reviews are well...fake. So make sure you review the content and check your product or brand. If you're sure that the review is malicious and false, feel free to flag the post. This option can be found on Yelp and Facebook. I'm pretty sure other review sites have the same option.
     
  11. Icando

    Icando
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    Hi Bliss, yes there are many people who make negative reviews on different website for your business. some people do it for improvement to their website on Google because if you do negative review for your competitor you site will will improve. It's very hard to find that who is making negative review for your website or your business because people do it by fake ID but you can report them fake and make some good review or ask to client to give you review so that these review get down.
    Thanks
     
  12. Sam Carter

    Sam Carter
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    Hey Bliss Elliosn, sorry to hear about your experience with fake negative reviews. Isn't there a option to report the reviews?
     

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