I have questions: I need to record all telephone calls in my call center. On the Internet I found two companies: http://www.wsystems.com http://www.nice.com Now I read reviews about them. I need advice to these two companies (what is the quality of their services etc), maybe someone used some services of these companies or there are any alternatives? Please share your knowledge or give links to other similar companies. Sorry if I created a topic in the wrong section.