Time before I started my online business ventures, I was running a home-based mail direct business that eventually was enhanced with an answering machine to take order over the phone. With the pass of the time and then speedy 486 Pentium computers, I thought to setup a voicemail system to make more efficient the telemarketing process of a one-person band that was sometimes assisted by close family members, but not having the budget to hire personal to attend my phones 24/7 before outsourcing became popular. This happened from the mid to the late 1990s, and when the turn of the century caught me starting online projects, I tried to bring alone the voicemail system for my newly-revamped telemarketing projects, after all, the software was still available, and then enhanced with email capabilities besides faxing. This software is still developed to date and is called SuperVoice, http://www.supervoice.com If you look into this page, you will find other useful software to enhance your online or brick-and-mortar business productivity. Question is, do you think that having a PC-bases voicemail system is still convenient? Wouldn't be better outsource this part of a business to a call center? What are your thoughts about all of this?