How to manage an online store successfully?

Discussion in 'Growing and Managing a Business' started by deviddiya, Aug 15, 2012.

  1. deviddiya

    deviddiya
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    I just opened a online store which sells designer shoes, bags, clothes,sunglasses and some other things. I am unexperienced. Do you know how to run the online store successfully?
     
  2. Fergal

    Fergal
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    Welcome to our forum deviddiya. Are there any particular aspects that you would like help with, e.g. website promotion, making sales, sourcing products, technical aspects, etc?
     
  3. sigma

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    the most important is the quality of the goods, the price, delivery and payment processor. Then, you need some promotion and marketing to let people know about your product.
     
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  4. SDevlin

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    What ecommerce site generator has been used to create your website?
     
  5. Mark T

    Mark T
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  6. patrick0001

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    To get user feedback, you may create Facebook, Twitter or Pinterest, so that you able to understand user need and product experience.

    Generally a success store is target on few product for 80% profit, it is important to identify and focus on the rite product. Simply sale everything is hardly achieve profit.
     
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  7. elina

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    1. Digital Certificates

    Hispanic consumers still have a certain confidence to shop online, not only care about their transactions, but also for the use you can give your personal data.

    2. Clear company description

    Similarly, to avoid suspicion that might arise in visitors to the store, we must make a clear description of our company, which include information such as address and phone.

    3. Privacy Policy

    Another way to build customer confidence in the management of your data, you have a privacy policy, which should be easily located by the visitor, and which clearly specify how it will handled the information you provide in the event buy.

    4. Return Policy

    Another way to build trust is by offering the guarantee of returning the product if it arrives at its destination in poor condition, is defective, or has customer dissatisfaction.

    5. Different payment

    In our shop, we must offer as many payment methods, as there may be visitors interested in a product, but if not find a way to seek payment, they could decline in their purchasing decision.

    6. Customer Service

    We must always provide good customer service, i.e., we must always respond quickly and politely all warranty claims that we can do.


    Source :Nichesuite
     
  8. officesupplies

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    I have been looking around for this kind of information. Pls give more ideas on this? I’ll be grateful if any one will.
     
  9. Andym

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    Yes Digital Certificates are very important for any e-commerce to be successful.
    Registration steps has to be simple and easy - Don't ask too many details for registration.
    Allow registration through social networks like Facebook.
    Keep the product detail page simple and not too busy.
    Add videos and product reviews to win trust of your visitors.
    Add product ratings and testimonials.
     

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