I have worked in retail for over 10 years, and in management for 8 of those. In my time I have seen many members of staff come and go, having worked in 20 different stores. I have worked with many different managers and management teams, and naturally have seen differing levels of work ethic. In my time in work, I believe I have always worked as 'hard' as possible and as smart as I possibly can, though I am always learning. What I question though is how hard do you need to work, and how hard do you work? Sometimes I believe I work too hard and my energy outside of work suffers, but it is in my nature to put in 110% every minute of every day. Meaning I work extra time and put in more hours, not because it is expected or because I need to, but because I want to.