How can i start my own call centre and capture marketing business online for america,

Discussion in 'Starting a Business' started by balouch35, May 21, 2011.

  1. balouch35

    balouch35
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    How can i start my own call centre and capture marketing business online for america,Uk and any other country. plesae guide me
     
  2. Dayanan

    Dayanan
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    1 - Do you have call center work experience . If not you should find a training center and get agent and manager training.
    2 - Research your IT setup for the services you wish to provide. Dialer, IVR, etc...
    3 - Explore inbound, customer support, outbound, sales, etc....
    4 - Prepare a business plan.

    That's just the beginning.
     
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  3. Fergal

    Fergal
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    Welcome to our Business Forum balouch35. I have a few years experience working with an international call centre services provider and would be delighted to give you any suggestions I can. Similar to Dayanan I'd like to hear a little more about your background and to know if there are any specific areas where you need help.

    Have you written a business plan for the business, if not do you intend to write a business plan?
     

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