Hello All. I'm a fairly new business owner, I started my own a few years ago. I have made many mistakes during this time, which I always make sure to find the positive in so I can grow from them rather than dwell on or repeat them. I always put my customers first, as the city I'm located in isn't that large and I want to keep a good name out in the community. I have recently verbally provided another entity with sales terms and a quote to show them the merchandise total price, including the terms we discussed over the phone. They didn't have a problem with the terms that I gave them. I am awaiting to hear back on their credit and they won't be given a quote to actually provide a signature on until a credit determination is made.