Communications

Discussion in 'Self Improvement and Being Successful' started by 50Cent, Jul 27, 2010.

  1. 50Cent

    50Cent
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    How do you contact your clients? Or what type of communications is the best and simple way? I think using Hotmail and Email will be the best and faster ways.

    What are your views?
     
  2. Chester

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    Hi Mates

    There are different communication means by which we talk with clients. E-mail ,ofcourse is one of them. I would suggest skpy to talk with the client directly rather than E-mails.:)
     
  3. Mountain Man

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    I prefer e-mail to any other forms for a few simple reasons. First if there is any disagreement between two parties you have it in writing. Any agreement to purchase at a set price is documented, (although I still like a formal contract for high price jobs).
    Second you have it as a reference, as long AS you don't delete your emails. I quite often go back and check old emails for; the date of a job, the price of a similar job, general reference.
    All of this is hard to do with a telephone call.
     
  4. Fergal

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    Email works great for me. You just need to be a little careful that you don't let it eat into your day's work too much. Exercise some control and only check your emails at certain times during the day. It's very unproductive to have alerts set up and to read your emails as you receive a them.

    Live chat or IM can also work when the communication needs to be more immediate.
     
  5. youngkia1

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    Emails sound good, but i always contact them through skype and msn, especially if you really need a feedback real time messenger is the best tool.
     
  6. Tecknowoman

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    Depends who and why you are contacting them.

    My rules of thumb
    1. If approaching a new client use a method that will stand out - I never email people in businesses who will have a full and bombarded email inbox (unless I have made an initial contact by some other means). If they are an industry where everything is phone and direct mail then I'll email - often again not before making an initial contact (person or phone)
    2. If the communication can lead to questions then call - question and answer happens and is done faster than back and forth emailing. Follow up email can confirm as discussed....
    3. Making regular contact (every 90 days is recommended) with clients is essential so find useful info to them and mail it with a letter, or send them something different like a trinket with a press release to catch their attention.
     
  7. ronalde.barron

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    There are many ways of communications: some use email like, skype is new way of communication and seems fastest way, one is call to you client.
    But i prefer Skype and phone call... sometime emails.
     
  8. Shole

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    Skype and over forum i love to talk over skype :D
     
  9. rebecca16

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    Email is the first step i take, make sure that you send out a really effective sales letter, which might have some thing that client would be looking for and should not pass of as spam.
    After that it should be followed by a phone call.
     
  10. 50Cent

    50Cent
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    Overall e-mail stands the best.
     
  11. haramarcuse

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    Email is good but for me the best is to call them where you can talk live.
     
  12. 50Cent

    50Cent
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    If want to talk live skype will works also.
     
  13. haramarcuse

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    Yes, you can use this VoIP service.
     
  14. Kay

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    Email first, then over the phone or IM if we need to chat at length normally. Anything agreed by phone I always follow up with a confirmation email detailing what we agreed, especially important if it's a brand new client. With IM's you can save a record of the conversation for reference purposes.
     
  15. shailagomez

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    i think for me is using email and over the phone.
     
  16. Jessica John

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    There are many different types of communication but I would suggest skpy to talk with the client directly i think its good way....
     
  17. agentmanningctu

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    Email is the most convenient, but for serious matters or emergencies, calls are the way to go.
     
  18. jigyashu

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    In My view point gmail is the best. to some extent yahoo is good.
     
  19. haramarcuse

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    Sometimes emails will go to spam.
     
  20. DavidL

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    Initially, I would Email them, and within that email, I would mention other possible forms of communications to avoid misinterpretation down the track. Also, the email address itself is important. I would never contact clients, or bosses with [email protected]. Apart from it's ambiguity, it doesn't have the seriousness of intent and can mislead the responder, so I'd use an email in relation to my business or site, and possibly include a first name.
     

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