**Business Feedback Needed** - Urgent Help Please

Discussion in 'Growing and Managing a Business' started by LindseyInteract, Jun 2, 2015.

  1. LindseyInteract

    LindseyInteract
    uix_expand uix_collapse
    New Member

    Joined:
    Dec 16, 2014
    Messages:
    20
    Likes Received:
    0
    Hello Guys,

    We are about to be redoing the process for our services and we need some urgent feedback from individuals like yourself. So, if you would like take the time to leave any answers/feedback in this thread I would greatly appreciate it.

    Q. When going to a website to order services, do you prefer to the company to offer a TON of different packages, so that you have more to choose from or does that just make it more confusing? or Would you prefer for it to be simplified, with only 3 or 4 choices then the ability to maybe build on to those better?

    The main thing we are looking at is, we currently have like 5 or 6 options for EACH of our services (like 6 to 7 different services) and wonder if it would be better to have more like a "Tier 1, 2, and 3" package and they can use that and maybe upgrade it if need be.

    Thanks again for your feedback and I appreciate it and look forward to reading your comments.
     
  2. Joseph.Shivell

    Joseph.Shivell
    uix_expand uix_collapse
    Community Leader
    Community Leader

    Joined:
    Oct 8, 2009
    Messages:
    2,267
    Likes Received:
    697
    I took a look at your services, and found that, with 5 or 6 options, there was very little difference from one to the next. Reduce the number of options, and offer a "custom" option for anyone who wishes to purchase a campaign or service in between the existing options. Where the difference between one option or another is simply additional services, offer those services as additional "a la carte" options. Also, if you are offering a discount for prepaying for multiple months, make that fact more obvious, rather than "hiding" it in a group of FAQs.
    I have other concerns about the services themselves, but it would not be appropriate to discuss them here. PM me if you wish to discuss them further.
     

Share This Page