Hello everyone! This is the first issue I am posting on this forum, and I certainly hope someone can help me. When I came into NuroPharma, I noticed that we had a bar code scanner, just one. A scanner with no name, no brand, no model number... even the users guide only gave me 1 hint "KBW Interface or Rs232" Unfortunately, without any additional information, I have no idea where to get additional help to make this scanner work for the business. A little bit of history behind the scanner- It was ordered by an intern 6 months ago before I got here. He is long gone, and no one knows how he acquired this device. The manual allows me change some settings, but does not offer the features I am looking for. Progress so far: I was able to get the firmware to print "LONGXIN V1.30 Sep 18 2012 16:12:01" I found an "nearly" identical manual online... But no images that match the look of this scanner, so I still can't be sure, the keyboard commands to run a command line for "The Decoder" don't seem to work. So now for my big question: Is there any software available to adjust the settings for generic bar code readers? btw i am running Windows 8. Any help would be greatly appreciated!