6 Business Processes To Put On Autopilot Today

Discussion in 'Articles & Tutorials' started by KacieParker, Dec 28, 2011.

  1. KacieParker

    KacieParker
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    Gear up for a new year full of white space by putting these six business processes on autopilot right now.

    1. Social media updates

    Sit down at the end of each month and create thirty status updates for the next month (one per day).

    Set up a Hootsuite account, hook it up with your Facebook and Twitter and schedule your updates.

    Make this process even easier by using Timely, a free web application that puts your Twitter and Facebook updates in a queue and automatically sends them out based on the most effective time of day. Get your VA to set up and monitor the account for you.

    2. Appointments

    Many service-based business owners invite their visitors to set up a complimentary call with them by email.

    How about letting them book a time in your calendar? Makes it look like you’re in demand (which you very likely are) and saves you and them the whole ‘I’m free on Wed 3pm and Fri 11am. You?’ dance.

    Check out Tungle (free) and Timetrade (around $49 per year), both of which hook up with your Google Calendar.

    Take it up one notch and use Setster if you want to collect payment for consulting services automatically after a client made the booking (Setster links up with Google Calendar and PayPal). Plus, Setster gives you a great looking button saying ‘Appointment’ that hovers on the left or right of your website. Scheduling at its best.

    3. Contracts

    Do you require your clients to sign a contract?

    Create a template PDF with space for your new client to fill in (e.g. their name, business address, email). Then set up a free account with Echosign where you upload your template contract and create a widget that can be put on a hidden page on your website. Send the link to your new customer and get them to fill in the blanks and sign the document.

    Once the contract is signed, a PDF is emailed to you and your customer to keep. Contract done.

    4. Emails

    Reclaim your inbox in two easy steps:

    Templates

    Set up email templates that you keep in a folder in your email program. Copy and paste the template into a new email and amend person-specific details. Send.

    If you use Gmail, their nifty Canned Responses do the work for you.

    FAQs

    Compile the questions customers ask most about your products and services and create a FAQ section on your website. Head off your customer’s questions at the pass by putting your FAQ’s front and center on your Contact page. Bonus points for adding a link to your FAQ page in your email template.

    5. Customer Service

    Do you emails with questions about your products or services that are too specific to be answered by your FAQ section?

    Set up an account with Zendesk (starts at $9 per month) and have your VA answer those questions for you.

    Should a question require your attention, have your VA forward it to your for your response.

    6. Payments

    Start taking payments online instead of manually invoicing each individual client.

    Simply outline your prices and offerings on your website (on a hidden page, if you prefer) and include a PayPal button. No need to waste time on invoice creation and emailing.

    Go a step further by hooking up your PayPal account with your email service provider. Upon payment completion, clients will automatically be added to your email list.

    Then, set up an email autoresponder that’s sent to welcome your new client. Professional and time saving!





    Author: Kat Csengo

    Source: http://www.themogulmom.com/2011/12/...ampaign=Feed:+TheMogulMomBlog+(The+Mogul+Mom)
     
  2. ThirdSEO

    ThirdSEO
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    Another good post on productivity. A lot of these things don't apply to me but the social media strategy might work if I could manage to get in the 'zone' for a couple hours.
     
  3. gmichel

    gmichel
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    I do not think it is a good idea to do your Social media updates in one go and program them to appear daily.
    FaceBook works well when there is an interaction between what you post and the comments of your friends/fans.
    You also need to reply to these comments and add content according on how the conversation is going.

    Better to post every couple of days and have fun with it

    Michel
     
  4. ThirdSEO

    ThirdSEO
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    I guess it really depends on what your Twitter account focuses on. If it's an account that posts random inspirational quotes you could hash out about 100 of those in a day. gmichel has a good point about replying to comments. Twitter is a two-way conversation and works best when you reply to the users who retweet or mention your account.
     

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